.sc-app{--sc-ink:#284c44;--sc-muted:#728981;--sc-border:#dce8e2;--sc-green:#13795f;color:var(--sc-ink);font:13px/1.5 Inter,"Microsoft YaHei",sans-serif;min-width:0}.sc-app *{box-sizing:border-box}.sc-app [hidden],.sc-notification[hidden]{display:none!important}.sc-app button,.sc-app input,.sc-app select,.sc-app textarea{font:inherit}.sc-app button{border:1px solid var(--sc-border);border-radius:5px;background:#fff;color:var(--sc-ink);padding:6px 11px;cursor:pointer;min-height:32px}.sc-app button:hover:not(:disabled){background:#edf6f1}.sc-app button:disabled{opacity:.5;cursor:not-allowed}.sc-app button.sc-primary{background:var(--sc-green);border-color:var(--sc-green);color:#fff}.sc-app button.sc-danger{color:#b34837}.sc-app button:focus-visible,.sc-app input:focus-visible,.sc-app textarea:focus-visible,.sc-app select:focus-visible{outline:2px solid #258dd7;outline-offset:2px}.sc-app input:not([type=checkbox]),.sc-app select,.sc-app textarea{border:1px solid #cadbd2;border-radius:5px;padding:7px 9px;color:var(--sc-ink);background:#fff;min-width:0;max-width:100%}.sc-app textarea{resize:vertical;line-height:1.6}.sc-app input[type=checkbox]{accent-color:var(--sc-green);margin:0}.sc-tabs,.sc-toolbar,.sc-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.sc-tabs{padding:0 0 13px;border-bottom:1px solid var(--sc-border);margin-bottom:14px}.sc-tabs button{border-color:transparent;background:transparent}.sc-tabs button[aria-selected=true]{color:var(--sc-green);background:#e5f3ec;border-color:#d0e8db;font-weight:650}.sc-toolbar{padding-bottom:12px}.sc-toolbar input{width:185px}.sc-muted{color:var(--sc-muted);font-size:12px}.sc-toolbar .sc-muted{margin-left:auto}.sc-grid{display:grid;grid-template-columns:minmax(240px,300px) minmax(300px,1fr) minmax(200px,245px);gap:12px;min-height:560px;height:min(760px,calc(100vh - 205px))}.sc-column,.sc-context,.sc-dialog-card{border:1px solid var(--sc-border);border-radius:8px;background:#fff;min-width:0}.sc-column{display:flex;flex-direction:column;overflow:hidden}.sc-column-head{padding:12px;border-bottom:1px solid var(--sc-border);display:flex;justify-content:space-between;align-items:center;gap:8px}.sc-column-head strong{font-size:14px}.sc-list{flex:1;overflow-y:auto;overscroll-behavior:contain}.sc-customer{display:flex;border-bottom:1px solid #edf2ee;gap:8px;padding:0 10px;align-items:center}.sc-customer>input{flex:none}.sc-customer>button{flex:1;text-align:left;min-width:0;border:0;background:transparent;border-radius:0;padding:12px 3px}.sc-customer.active{background:#eaf5ef}.sc-customer-title{display:flex;align-items:center;gap:7px}.sc-customer-title strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sc-customer-title time{font-size:10px;margin-left:auto;white-space:nowrap;color:var(--sc-muted)}.sc-customer small{display:block;color:var(--sc-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:3px}.sc-customer-preview{font-size:12px;display:flex;gap:6px;margin-top:5px}.sc-customer-preview span:first-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0;flex:1;color:#62796f}.sc-count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;padding:1px 5px;background:#c94e44;color:#fff;border-radius:10px;font-size:10px}.sc-dot{height:7px;width:7px;border-radius:50%;background:#a9b7b0;display:inline-block;flex:none}.sc-dot.online{background:#15935d}.sc-list-footer{padding:9px;border-top:1px solid var(--sc-border);overflow:hidden}.sc-list-footer .admin-pagination{justify-content:flex-start;gap:5px}.sc-list-footer .admin-pagination-total{font-size:11px}.sc-thread{display:flex;flex-direction:column;min-height:0}.sc-thread-title{display:flex;flex-direction:column;min-width:0}.sc-thread-title span{font-size:11px;color:var(--sc-muted)}.sc-thread-actions{padding:8px 12px;border-bottom:1px solid var(--sc-border);display:flex;flex-wrap:wrap;gap:6px}.sc-thread-actions button{font-size:11px;min-height:28px;padding:4px 8px}.sc-messages{flex:1;min-height:130px;overflow-y:auto;padding:16px;overscroll-behavior:contain;background:#f7faf8}.sc-message{display:flex;margin-bottom:12px;flex-direction:column;align-items:flex-start}.sc-message.staff{align-items:flex-end}.sc-message-bubble{max-width:88%;padding:9px 12px;border-radius:8px;background:#fff;border:1px solid #e1e9e4;white-space:pre-wrap;overflow-wrap:anywhere}.sc-message.staff .sc-message-bubble{background:#e2f1e8;border-color:#d1e7d9}.sc-message-meta{font-size:10px;color:#7b8f85;margin:4px 2px 0}.sc-message-day{text-align:center;color:#809288;font-size:11px;margin:7px 0 16px}.sc-composer{padding:11px 12px;border-top:1px solid var(--sc-border)}.sc-composer textarea{width:100%;min-height:76px;max-height:210px}.sc-compose-bottom{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:7px}.sc-compose-bottom span{font-size:11px;color:var(--sc-muted)}.sc-context{padding:15px;overflow-y:auto}.sc-context h3{font-size:13px;margin:0 0 13px}.sc-context dl{margin:0}.sc-context dt{font-size:11px;color:var(--sc-muted);margin-top:12px}.sc-context dd{margin:3px 0 0;font-size:12px;overflow-wrap:anywhere}.sc-tag{display:inline-block;border:1px solid #dce7e0;background:#f2f7f3;color:#567667;border-radius:4px;padding:1px 6px;font-size:11px;margin:2px 4px 2px 0}.sc-tag.warn{background:#fff5e4;border-color:#efdfbd;color:#94713a}.sc-tag.danger{background:#fff0eb;border-color:#f0d4ca;color:#a95343}.sc-empty{display:flex;flex-direction:column;justify-content:center;align-items:center;gap:7px;padding:35px 20px;min-height:160px;color:var(--sc-muted);text-align:center}.sc-empty strong{color:#527065}.sc-error{border:1px solid #edc8bf;background:#fff3ef;color:#a34e3d;border-radius:5px;padding:9px 12px;margin-bottom:10px}.sc-error:empty{display:none}.sc-inline-status{font-size:12px;color:#567667;min-height:18px;padding:4px 0}.sc-dialog{width:min(590px,calc(100vw - 28px));max-height:88vh;border:0;border-radius:9px;padding:0;box-shadow:0 20px 60px #183d3b2b;color:var(--sc-ink)}.sc-dialog::backdrop{background:#18372f60}.sc-dialog>header{padding:15px 19px;border-bottom:1px solid var(--sc-border);display:flex;align-items:center;justify-content:space-between;gap:10px}.sc-dialog h2{font-size:16px;margin:0}.sc-dialog form{padding:17px 19px}.sc-dialog footer{display:flex;gap:9px;justify-content:flex-end;border-top:1px solid var(--sc-border);padding-top:14px;margin-top:17px}.sc-filter-row{display:grid;grid-template-columns:115px minmax(0,1fr);gap:10px;align-items:center;margin-bottom:13px}.sc-filter-row>label{font-size:12px}.sc-filter-range{display:flex;align-items:center;gap:7px;min-width:0}.sc-filter-range input{width:100%}.sc-filter-check{display:flex;gap:7px;align-items:center}.sc-field{display:flex;flex-direction:column;gap:6px;margin:0 0 13px}.sc-field>span{font-size:12px}.sc-preview{padding:10px 12px;background:#f2f7f3;border:1px solid var(--sc-border);border-radius:5px;font-size:12px;margin:12px 0}.sc-table-wrap{overflow-x:auto;border:1px solid var(--sc-border);border-radius:6px}.sc-table{width:100%;border-collapse:collapse;text-align:left;table-layout:fixed;font-size:12px}.sc-table th{background:#f3f8f4;font-size:11px;color:#688072;font-weight:600}.sc-table th,.sc-table td{padding:10px;border-bottom:1px solid #e7eee9;overflow-wrap:anywhere}.sc-table tr:last-child td{border-bottom:0}.sc-page-pagination{margin-top:13px}.sc-settings{max-width:850px}.sc-settings fieldset{border:1px solid var(--sc-border);border-radius:7px;padding:16px;margin-bottom:17px}.sc-settings legend{font-weight:650;padding:0 6px}.sc-settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px}.sc-settings .sc-field input{width:100%}.sc-notification{position:fixed;right:23px;bottom:23px;z-index:950;display:flex;align-items:center;gap:12px;background:#fff;border:1px solid #cbe1d5;border-radius:9px;box-shadow:0 6px 25px #264d3a24;padding:12px 15px;color:#285440;font:13px/1.5 "Microsoft YaHei",sans-serif;max-width:calc(100vw - 30px)}.sc-notification button{background:#13795f;border:0;border-radius:4px;color:#fff;font:inherit;padding:6px 11px;cursor:pointer}.sc-notification small{display:block;color:#789184;font-size:11px}.sc-notification button[data-sc-dismiss]{background:transparent;color:#779086;padding:4px}.sc-global-count{display:inline-block;min-width:18px;border-radius:10px;padding:1px 5px;background:#c94e44;color:white;font-size:10px;margin-left:6px}.sc-wide-note{padding:9px 12px;background:#f4f8f5;font-size:12px;color:#688372;margin-bottom:12px;border-radius:5px}.sc-selection-bar{padding:8px 10px;background:#eef7f1;border-bottom:1px solid var(--sc-border);display:flex;align-items:center;gap:9px;flex-wrap:wrap}.sc-selection-bar label{display:flex;align-items:center;gap:6px;font-size:11px}.sc-selection-bar button{font-size:11px;padding:3px 8px;min-height:25px}@media(max-width:1250px){.sc-grid{grid-template-columns:minmax(210px,260px) minmax(300px,1fr)}.sc-context{grid-column:1/-1;display:none}.sc-grid.sc-show-context .sc-context{display:block;position:absolute;right:35px;top:180px;width:260px;max-height:65vh;z-index:20;box-shadow:0 8px 35px #193b3425}.sc-thread-actions{gap:4px}}@media(min-width:1251px){.sc-context-toggle{display:none}}@media(max-width:760px){.sc-grid{grid-template-columns:minmax(0,1fr);height:auto;min-height:0}.sc-list-column{max-height:420px}.sc-thread{min-height:520px;max-height:75vh}.sc-settings-grid{grid-template-columns:1fr}.sc-filter-row{grid-template-columns:90px minmax(0,1fr);gap:6px}.sc-filter-range{gap:4px}.sc-app input:not([type=checkbox]),.sc-app select{font-size:12px}.sc-dialog form{padding:15px}.sc-toolbar .sc-muted{margin-left:0}.sc-grid.sc-show-context .sc-context{right:20px;top:130px}.sc-notification{right:15px;bottom:15px}.sc-table{table-layout:auto}.sc-tabs{gap:4px}.sc-tabs button{padding:5px 8px}}
.sc-quick-row{border:1px solid #dce8e2;padding:12px;border-radius:6px;margin:10px 0}.sc-quick-row textarea{width:100%}